It has occured now several times that when an appointment gets cancelled and a different customer books an appointment in that time slot, the appointment would show up in the calendar as "group appointment". And when you go into the appointment details, the cancelled customer appears as "cancelled" next to the new customer with the active appointment. This may have to do with caching, I use Kinsta caching with WP Rocket.
It has occured now several times that when an appointment gets cancelled and a different customer books an appointment in that time slot, the appointment would show up in the calendar as "group appointment". And when you go into the appointment details, the cancelled customer appears as "cancelled" next to the new customer with the active appointment. This may have to do with caching, I use Kinsta caching with WP Rocket.
Hello Thomas,
Thank you for reaching out to us.
This is displayed that way as there needs to be a data on the customer that cancelled in case a refund needs to take place for that customer.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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OK, thanks.
Hello Thomas,
Glad to be able to assist you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I need this language issue with email notifications resolved quickly. Any idea yet?
Hello Thomas,
In accordance with the other ticket you created, we will have this ticket closed.
Please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables