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  Public Ticket #3221308
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  • manu started the conversation

    Hi there, before buying I've got a question for you... I'm thinking about to get Amelia PRO, in our academy we sell time packs..10 hours, 20 or 30 hours. Prices are cheaper if you buy 30 hours than if you get 10 or 20 HOURS. So our question is ...we see that in amelia we have to configure a price per hour...which is not working for us...because you can buy a hour for 20, 22 o 24 euros depending if you buy a pack of 30 hours, 20h or 10 hours...we dont sell just 1 hour, we are a language school, so...with AMELIA basic plan we cannot do it, but with PRO and its Packages of services is it possible? By the way, are compatible Amelia with woocommerce bundle products? Thanks for your time.

  •  1,819
    Miloš replied


    Hi, manu 

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    We are sorry, but we do not fully understand your use-case for selling hour packs rather than appointments of 1 hour duration.

    -

    For example, if you create a Package of Services - then you can add multiple appointments from one or more Services as available,

    so for example, you can make a Package named something like "30 hours", 

    then if a customer purchases this, they will be able to book any appointments that you include as part of that Package.

    Another Package can be "20 hours", make that a different price, and they will have less available appointments;

    and so on;

    But if you can confirm some details about your use-case and we can advise you.

    For example, how would the desired flow of booking go;

    if the student would buy for a "30 hours Pack", does that mean that a language student would get a certain number of classes to book, i presume - and is the student later able to choose the dates and times for each class,

    or are you going to offer them fixed dates and times?

    If you can elaborate more about that desired flow, please.

    -

    For example, if you wish them to choose date and time, in that case you can try our "Services" feature.

    You can also make a "Custom duration" for a Service.

    The custom duration gives you the ability to offer a single Service with multiple durations your customers can choose from, define different prices for these durations, and define different prices for those durations per employee.

    Please check more details here.

    -

    But, if you don't want the student to choose from employee's available dates and times ( from the available work schedule);

    then you can set fixed dates, times, duration and if you need a booking to cover multiple days, then you can try our Events feature.

    More details that explain a multi-day Event compared to recurring Event here. 

    Recurring VS multi-day events

    -

    In regards to your question about the WooCommerce bundle products;  we are not fully familiar with this,

    can you please elaborate in more details, what would the use-case be,

    if you need to sell physical products - Amelia is not able to do this,

    Amelia can only sell bookings for Appointments  or Events;

    but you will be able to integrate it with WooCommerce( more details here);

    and you can sell other products on your site,  combined with Amelia bookings, they can go in the same "cart" for customers.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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