We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
We have created a pop up calendar for each service- and were wondering if there was a way to put a heading at the top of each calendar- we are using booking form 2.0
Mobile booking view – you have to scroll down to see the time slots once you pick the day - see video attached. Only looks like this on mobile
How do I connect "extras" like add ons for our services with woo commerce? For example, they book our service, and then add on an extra tied in to that service that is an additional cost?
Hello Carrie,
Thank you for reaching out to us.
This is how mobile view works. Since it is much narrow then desktop it work like this. As for extras Amelia's extras are for Amelia only and it is added to total amount of appointments it can not be tied to addons in WooCommerce. We have a core integration with WooCommerce so that you can use it for payment for the appointment for any additional addons we can not know or guarantee that it will work.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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