Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Regarding the translations, words can be changed using POEDIT very easily.
If you want to use POEDIT then this is an instruction:
1. Download the Amelia plugin from CodeCanyon and save the .zip file on your computer.
4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.
5. Translate all the strings that are not translated
6. Save the translation.
7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.
This is an example of the French language, but you will choose yours.
We just got the feedback from our colleagues and they have told us that the issue is that you have set % as bold and customer and employee name are not bold. Once we have set it up as bold everything is working
As for translations we have checked and unfortunately, we do not have translations at this time in .po file. So this can not be translated at this moment.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
You did the test notifications, we have tried the regular notifications and you can see in the screenshot that regular notifications show all the data that are being required with placeholders
As far as we can see everything is fine and it is working well.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Hello; I get this summary when using the step-by step template (see picture).
In the confirmation Email I do NOT get the employees name and the customers name. Instead, the tags are visible.
Please help me to get this right.
Also, I do not know where to translate these fields (see attachment)
______________
Lieber %customer_first_name%,
Das hat geklappt!
Dein Termin für: PACKAGE - COMPLETE - mit Whiskey bei %employee_first_name%.
Hier findet Dein Termin statt: Klostergasse 4a FöenX Neumarkt
Wir erwarten Dich am: 2. Februar 2023 um 16:00 Uhr.
Danke dass Du bei uns reserviert hast,
viele Grüße,
FönX Friseure & Barbiere
Hello Olav,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Regarding the translations, words can be changed using POEDIT very easily.
If you want to use POEDIT then this is an instruction:
1. Download the Amelia plugin from CodeCanyon and save the .zip file on your computer.
2. Unzip the downloaded .zip file.
3. You need to download and install POEDIT.
4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.
5. Translate all the strings that are not translated
6. Save the translation.
7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.
This is an example of the French language, but you will choose yours.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Olav,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
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Hello Olav,
We just got the feedback from our colleagues and they have told us that the issue is that you have set % as bold and customer and employee name are not bold. Once we have set it up as bold everything is working
As for translations we have checked and unfortunately, we do not have translations at this time in .po file. So this can not be translated at this moment.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Marko,
nearly. One mistake is still in my notification:
the "location_name" is not filled out. See here:
Lieber %customer_first_name% ,
Das hat geklappt!
Dein Termin für: %service_name% bei %employee_first_name% .
Hier findet Dein Termin statt: %company_address% %location_name%
Wir erwarten Dich am: %appointment_date% um %appointment_start_time% Uhr.
Danke dass Du bei uns reserviert hast,
viele Grüße,
%company_name%
The mail I get - for location settings please see the attachment:
Lieber John ,
Das hat geklappt!
Dein Termin für: Service Name bei Richard .
Hier findet Dein Termin statt: Klostergasse 4a Location Name
Wir erwarten Dich am: 3. Februar 2023 um 9:53 Uhr.
Danke dass Du bei uns reserviert hast,
viele Grüße,
FönX Friseure & Barbiere
Hello Olav,
Thank you for reaching out to us.
You did the test notifications, we have tried the regular notifications and you can see in the screenshot that regular notifications show all the data that are being required with placeholders
As far as we can see everything is fine and it is working well.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables