As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #3220561
Problem with the update of the plugins
Closed

Comments

  • ailen cury started the conversation

    Hello everyone. 

    I’m having a problem with the update of the plugins. When I want to update, a sign pops up that says "Error! You have reached maximum number of registered domains" But I don't have any other page with this licence code

  •  1,896
    Miloš replied

    Hi, ailen 

    Thanks for reaching out to us.

    This could be an issue with the SSL certificate on your site.

    There is a workaround for this issue.

    You can edit a PHP file on your FTP in the plugin folder, with any text/code editor.

    This is the path of the file :

     ../wp-content/plugins/wpdatatables/controllers/wdt_admin_ajax_actions.php

     around line 1089 ( during updates the exact lines of code change, so i recommend searching  for string "curl_setopt" with CTRL+F"), you will find this line of code:

    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);

    then add this below that :

    curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, 0);
    curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, 0);
    

    in the end it should look like this :

    4594731436.png

    And it will bypass the SSL issue, and activate the license. 

    Please note, though, that if you migrate the site in the future, and the SSL certificate is not updated, you'll need to add this line again.

    -

    Let me know how it goes?

    If that does not help, we can remotely take a look. Thank you


    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables