I use amelia in woocommerce. Suddenly my vouchers do not work anymore for events. Did you change your plugin? How can I use the older version of amelia again? Which one should I use? Thank you. Hans-Peter
Amelia and WooCommerce each have their own separate coupon system.
Woo coupons can only be used in Woo Cart,
and vice-versa, Amelia's coupons can only be used in Amelia's Payment Step.
-
Here is an example.
if you enable coupons in Amelia's settings/Payment settings
and create a new coupon in Amelia's Finance/Coupons tab:
-
Now, if a customer uses the Amelia Coupon on the Amelia's Payment step, it will be successfully applied :
But if we don't use it while in Amelia, and hit "Continue" button, when it says "You will be redirected to the payment cart/checkout",
then WooCommerce completely takes over the Payment process,
and once we get redirected to WooCommerce cart, only Woo coupons can be applied there.
If a customer tries to use Amelia's coupon code here, it will not be recognised.
But, if you made a WooCommerce coupon for this Product that is connected to this Service, then a customer can apply the WooCommerce coupon on the Cart.
We can also send you an older version if you wish but everhing has been updated for the ne ones and new version always works better. Also we do nor provide support for older version since they can have some issues that are reloved in the new version and we can not know what is the issue until you update to the latest version.
but both does not work. If you book an event with amelia+VoucherAmelia, then it appears to the customer as a date (German: Termin) not as an event and there is no information about the event in the mail to the customer. So it does not work for events. And in woocomerce it did work for ameliaEvents in the beginning of January but now the vouchers of woocomerce do not work anymore for amelia events. So you did change something in your software. I would like to use the former version again.
I use amelia in woocommerce. Suddenly my vouchers do not work anymore for events. Did you change your plugin? How can I use the older version of amelia again? Which one should I use? Thank you. Hans-Peter
Hello Hans-Peter,
Thank you for reaching out to us.
Amelia and WooCommerce each have their own separate coupon system.
Woo coupons can only be used in Woo Cart,
and vice-versa, Amelia's coupons can only be used in Amelia's Payment Step.
-
Here is an example.
if you enable coupons in Amelia's settings/Payment settings
and create a new coupon in Amelia's Finance/Coupons tab:
-
Now, if a customer uses the Amelia Coupon on the Amelia's Payment step, it will be successfully applied :
But if we don't use it while in Amelia, and hit "Continue" button, when it says "You will be redirected to the payment cart/checkout",
then WooCommerce completely takes over the Payment process,
and once we get redirected to WooCommerce cart, only Woo coupons can be applied there.
If a customer tries to use Amelia's coupon code here, it will not be recognised.
But, if you made a WooCommerce coupon for this Product that is connected to this Service, then a customer can apply the WooCommerce coupon on the Cart.
We can also send you an older version if you wish but everhing has been updated for the ne ones and new version always works better. Also we do nor provide support for older version since they can have some issues that are reloved in the new version and we can not know what is the issue until you update to the latest version.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Marko,
but both does not work. If you book an event with amelia+VoucherAmelia, then it appears to the customer as a date (German: Termin) not as an event and there is no information about the event in the mail to the customer. So it does not work for events. And in woocomerce it did work for ameliaEvents in the beginning of January but now the vouchers of woocomerce do not work anymore for amelia events. So you did change something in your software. I would like to use the former version again.
Thank you
Hans-Peter