I have a curious problem. Customer "A" books 1 hour of service "B", but customer "B" cannot book 30 minutes of the same service in another available slot.
On this service, there is no buffer. Can you help me?
I'm afraid that we didn't quite get how the issue look exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Or in a short one minute video?
Thank you for your reply, I will try to be much more precise.
I have created a service with the default setting of 1h and I have added the possibility to have a 30 min slot on the same service.
When a person wants to book the same service, by choosing 30 min and if there was already a 1h reservation in the same day. Amelia notifies the customer saying that the slot is not available when it is.
I'm afraid that we once again didn't quite get how the issue looks exactly.
We have custom durations for services and customers can expand the time of the original time set on service. We do not understand how and what did you set. It would be best if you can send us a short one or two minutes video so that we can understand it better.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello,
I have a curious problem. Customer "A" books 1 hour of service "B", but customer "B" cannot book 30 minutes of the same service in another available slot.
On this service, there is no buffer.
Can you help me?
THX
Hello Charlys,
I'm afraid that we didn't quite get how the issue look exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Or in a short one minute video?
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marco,
Thank you for your reply, I will try to be much more precise.
I have created a service with the default setting of 1h and I have added the possibility to have a 30 min slot on the same service.
When a person wants to book the same service, by choosing 30 min and if there was already a 1h reservation in the same day. Amelia notifies the customer saying that the slot is not available when it is.
King Regards
Charlys
Hello Charlys,
I'm afraid that we once again didn't quite get how the issue looks exactly.
We have custom durations for services and customers can expand the time of the original time set on service. We do not understand how and what did you set. It would be best if you can send us a short one or two minutes video so that we can understand it better.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Charlys,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables