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Hello, Support office
Today I could not upload any excel file,.
Please see the screen shot of the excel file. I already uploaded this file yesterday, but today I could not upload it either
Please see the screenshot of the issues and let me know the reason
I appreciate your super help
Samuel
Hi, Samuel
Thanks for reaching out to us
-
It seems like the wpDataTables counter got stuck in the database, and now it's trying to add a new table with an existing ID.
If you have access to your database, please first take a look and see what the last ID is. In my example below, it's wp_wpdatatable_9:
Then, access wp_options table and click on "Search" in the top menu. In the "option_name" section, type "wdtGeneratedTablesCount" and search for that:
That will return one row which will display the count in the "option_value" column. In my database, it's correctly set to "9", but on your end, it's most likely wrong:
So, based on the last ID you see in your database (for example, if it's wp_wpdatatable_127) change the option_value in the screenshot above from 124 to 127 (again, this is just an example). Save that, and try to create a table again.
Please let me know how that goes.
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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