I know you’ll say that it’s impossible for your system to delete it but this is the second times it’s happened, I really need it fixed so all past and future appointments are fixed asap as other customers are not booking in for slots which shouldn’t be available as they should be covered by a previous appointments extra time allowance from something they picked.
As we have not encountered this issue aside from your other ticket and we have not been able to replicate it, can you please let me know if there is any user that has access to the database as it could have been done from there?
In order for me to be able to replicate this issue, can you please let me know what happened prior to extras being deleted, were they edited, or was the service edited?
it has happened again.
Half of the extras on service FULL SET ACRYLIC WITH GEL COLOUR have been deleted, it’s affected passed and future appointments
extras that have been deleted
French tips
Chrome
Basic nail art
Nail art all fingers
Complex nail art
It’s still showing on all of the other services
we need this fixed asap and restored so it also updates all of the appointments that had this booked.
I know you’ll say that it’s impossible for your system to delete it but this is the second times it’s happened, I really need it fixed so all past and future appointments are fixed asap as other customers are not booking in for slots which shouldn’t be available as they should be covered by a previous appointments extra time allowance from something they picked.
Hello Francesca,
Thank you for reaching out to us.
As we have not encountered this issue aside from your other ticket and we have not been able to replicate it, can you please let me know if there is any user that has access to the database as it could have been done from there?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hi
Only user with access is admin - I am the only one whp users it
Hello Francesca,
In order for me to be able to replicate this issue, can you please let me know what happened prior to extras being deleted, were they edited, or was the service edited?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables