We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3218506
Information regarding features
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Comments

  •  2
    Mona started the conversation
    January 28, 2023 at 6:15pm

    Hi,

    I have the Amelia Pro and I have a few questions before I use this on my client's site.

    1. Can we add a custom field(link type) that can be populated by the employees and displayed in both customer and employee panels?
    2. Can we remove the cancel option from the customer panel?
    3. Can we remove the payment information from the employee panel? The tab during editing, the payment details when we expand the appointment. I don't want my employee to see the payment details
    4. Can we delete an appointment from the employee panel?
    5. Can we remove the Extras tab from the employee panel while editing the appointment? 
    6. Can we remove the New Appointment button from the employee panel? They should only be able to modify the appointments and not create new appointments.
    7. Can we disable editing of other fields in the appointment change in the employee panel and allow only the date and time change?
    8. Can we change the loading animated amelia logo to something else?
    9. Can we change the label for the customer as well? Currently, I am only able to change for employees and service.

    Hoping to get a quick response as I need to decide whether to use Amelia or not

  •  2
    Mona replied
    January 28, 2023 at 6:40pm

    Also,

    Can we change the label for the customer as well? Currently, I am only able to change for employees and service.

  •  1,696
    Uroš replied
    January 31, 2023 at 3:03pm

    Hello Mona,

    Thank you for reaching out to us.

    1. 3. 7. 8.  Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/ 

    We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.

    2. Please try the following CSS and let me know if it works or not: 

    .am-cabinet-dropdown-menu > li:nth-child(2){
        display: none !important;
    }

    4. At the moment, you can only cancel an appointment from the employee panel, but there is no option to delete the appointment from the employee panel.

    5. Please try the following CSS and let me know if it works or not: 

    #tab-extras {
        display: none !important;
    }

    6. Please try the following CSS and let me know if it works or not: 

    .amelia-app-booking #am-cabinet .am-cabinet-dashboard .am-cabinet-content .am-add-new-button {
        display: none !important;
    }

    Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings.

    If you want to use POEDIT then this is an instruction:

    - Download the Amelia plugin from CodeCanyon and save the .zip file on your computer.

    - Unzip the downloaded .zip file.

    - You need to download and install POEDIT. 

    - After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.

    - Translate all the strings that are not translated

    - Save the translation.

    - Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.

    This is an example of the French language, but you will choose yours.

    Hope this helpssmile.png If you have any more questions, don't hesitate to ask.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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  •  2
    Mona replied
    February 1, 2023 at 3:23am

    Thanks for the reply. I will try these. 

  •  1,696
    Uroš replied
    February 1, 2023 at 10:40pm

    Hello Mona,

    Glad to be able to assist you.

    Please let me know if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables