We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi - Just curios, I bought the plugin today and have a question about your demo theme, do you sell that theme? If not what theme is used for your demos as we liked it allot and would like to USE it for our barber booking system. The theme I am referring to is this one .. https://barbershop.wpamelia.com/#book
KJELL JANSSON
Hello Kjell.
Thank you for reaching out to us.
Unfortunately, that's not actually a theme, so it's not something that we could sell. This is a WP Bakery page with custom colors and graphics, with the form configured in these colors.
We plan on implementing themes in the future, but at the moment there's no ETA for that.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok Thank you - No problem, One more question - How do I move the license from a domain to another, currently registered to https://mybookings.pro but need to remove it and activate it on https://www.upscalebarbershop.mybookings.pro HOW CAN I DO THAT LOOKED IN MY DASH HERE BUT SEE NOWHERE TO CHANGE OR ARRANGE..
NEXT QUESTION>>>> The Barbers needs like 15 min services and 45 minute services, is there a way to add those increments ??
KJELL
Hi again Kjell.
You need to deactivate the license either through Amelia/Settings/Activation on mybookings.pro site, and then activate it on another site;
Or by clicking the Manage Domains button in your store account and deactivating the license there. Then, you'd also need to activate it through Amelia/Settings/Activation on the new site:
As for service durations:
In order to be able to create services that last 15 and 45 minutes, you need to define the Default Time Slot Step in Amelia's General settings, and set it so the desired durations are dividable by that number.
For example, if you need to add a 20-minute service, you'd need to set the Default Time Slot Step to "5 minutes", since 15, 20, and 45 minutes are dividable only by 5. However, if you only need 15 and 45-minute services, you can set the Default Time Slot Step to "15 minutes" since both durations are dividable by 15.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables