We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Timeslots do not change on the front end of the booking system. It stays from 7 am to 7 pm. I've changed employees' Days and hours but the hours change is not working. It still allows for booking outside of the selected availability. Please help.
Hello Jason,
Thank you for reaching out to us.
We can see that working hours are set by default from 9 to 17
You need to go to each employee work hours and set the working time for them in employee modal work hours, And there you need to assigned them to services on which they will work like this for example
and double-save the changes and after that work hour that you set for your employees in the employee modal will show on the front.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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