We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I understand that there are custom fields placeholders available for email notifications. However, I couldn't find similar placeholders in the details in the Google Calendar events.
May I know is there any way to activate them? (I am open to adding code snippets too)
Thanks!
Hello again Patrick.
We've added only a few placeholders in there, but you can use all employee-related placeholders that you can use in the notification templates. For example:
Let me know if there's anything else I can do to help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for the information! I want to confirm that the custom field placeholders work fine.
You're welcome, Patrick, glad I could help.
Please feel free to reach out to us if you have any further questions or concerns!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
Can I ask where you are putting this information? I'd like to edit my google calendar events as well.
Hello Chels.
You need to access Amelia Settings/Integrations/Google Calendar, and in there, you'll see the "Event Title and Description" section that you can expand and configure.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
I have few doubts before purchasing your Plugin.
1.As we can integrate the WhatsApp with this plugin is their any limitations for sending the messages.
For example, like per year we need to send only 500 messages like that.
2.Can we create a doctors appointment page separately and can we give aces to the individual doctors regarding their appointments.
3.Is their any possibility to switch off or remove the payment option .Because I don't want to show payment option to the patient
Hi there.
You've "jumped" in on Patrick's ticket and your questions are not related to the topic of the ticket so I will have to ask you to open a new Pre-Purchase ticket for Amelia, and we'll provide you with a detailed response there.
In short - WhatsApp integration in Amelia has no limitations, but Meta has paid and free accounts, so the message quota depends on their terms & conditions.
Each Doctor needs to be added as an Employee in Amelia.
You don't have to configure prices, so the customers won't see them.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables