Heads up!

Hi guys, we see a lot of people struggling with the recent TIME ZONE CHANGE in the United States, and with the upcoming time zone change in Europe (March 26th). If you see incorrect times in the appointments booked after Daylight Savings Time starts, the time zone of your WordPress site needs to be adjusted.

Please check out THIS ARTICLE about the time zones in Amelia.

  Public Ticket #3215369
Forbidden Error


  • Richard started the conversation

    Added to clients site. when trying to save a setting, I get a Forbidden error.

    Please see the video screenshot attached.

    how do I fix it? 

    Attached files:  screen_01.mp4

  •  1,362
    Miloš replied

    Hi, Richard

    Thanks for reaching out to us

    I see what you mean - thanks for the Video, it shows the issue well.


    It seems you have permissions that are not correctly set on your server.

    The 403 Forbidden Error happens when the web page (or another resource) that you’re trying to open in your web browser is a resource that you’re not allowed to access. It’s called a 403 error because that’s the HTTP status code that the webserver uses to describe that kind of error.

    You usually get this error for one of two reasons. The first is that the owners of the webserver have properly set up access permissions and that you’re really not allowed access to the resource. The second reason is that the owners of the webserver have improperly set up permissions and you’re getting denied access when you really shouldn’t be.

    You need to contact your hosting provider because you have an issue with your permissions.

    Once you do that please let us know if everything is back in order.

    Thank you

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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