We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3215281
Not able to book more than one service at the same time
Closed

Comments

  •  2
    Michael started the conversation
    January 24, 2023 at 4:45pm

    I'm not able to book more than one service at the same time.  I have set multiple locations, which represent the different treatment rooms at our Spa.  I assigned all employees to all locations.  When I book a service, I'm not able to book any other service during that same time slot in a different location.

    Thank you :-)

  •  2,576
    Aleksandar replied
    January 25, 2023 at 2:36pm

    Hello Michael.

    If you have multiple employees assigned to all services, there should be as many available appointments as there are employees (if they share the same working hours).

    However, we've included Resource Booking in our previous update, so you may want to consider using this. You'd add rooms as resources and share them between employees, so you wouldn't need to use multiple locations.

    Let me know if that works for you.

    If not, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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