Hello Julia.

1. This is how the plugin is currently working. Once the package has been booked, there's no way to choose an employee when booking from the panel, but we will be changing that soon, so hopefully, from our next update, your customers will be able to choose the employee they want a book with.

1a. Please check if you have the package booked notification enabled And configured in Amelia/Notifications.

2. Please update the plugin to the latest version. And if that doesn't help, provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hi again Julia.

The customer can still choose the employee when they book the package, but they cannot select an employee when booking the remaining appointments through the panel.

Here's the employee selection on your website:

It still works.

And what never worked was choosing the employee through the customer's panel. This is why there's a feature request for this here, but you don't need to cast your vote there since, as I mentioned, we will include it in one of our upcoming updates.

Hi again Julia.

The customer can book appointments within the package at the moment when they're purchasing the package, you just need to configure the minimum and the maximum number of appointments they can book.

At the moment, if they don't book all appointments within the package during package booking, there's no other way of booking those except from the Customer's Panel.

I don't know when the next update will be, nor can I promise that our next update will include the employee selection of appointments remaining in the package. It should be included, and I hope that it will, but there are a lot of things that can come up during development, so we can't actually promise a specific date.

Hello Ronnie.

Are you referring to booking the remaining slots within a package and/or rescheduling from the Customer Panel, or to booking an appointment through the booking form?

There was a bug in 6.0, where booking package appointments that span over 40 days caused this error, but this was fixed with 6.1. Can you record your screen, please?