As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I have a problem on Amelia and I can't find the answer in the documentation.
Currently, when an appointment is made, it is pending, it's perfect, it allows me to validate the proposal. On the other hand, my clients can always make an appointment on the same slot, so I have several reservations for the same time but for a single person, and that as long as I have not validated one of the reservations.
I would therefore keep that once a slot is reserved, it is no longer possible to reserve the same slot.
If you have the trick, that would be perfect!
Thank you.
Hello,
Thank you for purchasing Amelia, and for reaching out to us.
Please check the service capacity and capacity that is set for that employee in edit employee/assigned services. Also please go to settings/appointments settings and chek if this option us turned off Allow booking above maximum capacity.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you very much for your answer, it's perfect!