I purchased the Amelia Booking plugin on AppSumo and I just tried to install it on a Local WordPress installation. The file installs but I can't use the interface properly. There is a pop up for some 2.0 Booking Form that won't go away when I click any of the buttons and then when I go into settings and try to activate license, I am met with a blank screen.
Thank you for reaching out to us and sorry to hear you're facing issues with it.
This sounds like a conflict with some other plugin or the theme you have active.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
It worked successfully on a live website but it failed on my Local installation. Both the live and local environments were identical in their setup.
It would be good if you guys can look into why it might fail in a local environment because for testing purposes it shouldn’t have to be installed on a live environment.
We're all using local installations (on Ubuntu, Windows (WAMP), and Apple computers), and we've never faced issues with the installation.
Usually, this happens when there are conflicts with other plugins present, or if the plugin was updated from an older version, and the cache needs to be purged, but if the sites are identical, I don't know what else can affect the plugin not to work correctly.
Hello,
I purchased the Amelia Booking plugin on AppSumo and I just tried to install it on a Local WordPress installation. The file installs but I can't use the interface properly. There is a pop up for some 2.0 Booking Form that won't go away when I click any of the buttons and then when I go into settings and try to activate license, I am met with a blank screen.
Hello Zakir.
Thank you for reaching out to us and sorry to hear you're facing issues with it.
This sounds like a conflict with some other plugin or the theme you have active.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey thanks for the response.
It worked successfully on a live website but it failed on my Local installation. Both the live and local environments were identical in their setup.
It would be good if you guys can look into why it might fail in a local environment because for testing purposes it shouldn’t have to be installed on a live environment.
Best,
Zakir
Hi again Zakir.
We're all using local installations (on Ubuntu, Windows (WAMP), and Apple computers), and we've never faced issues with the installation.
Usually, this happens when there are conflicts with other plugins present, or if the plugin was updated from an older version, and the cache needs to be purged, but if the sites are identical, I don't know what else can affect the plugin not to work correctly.
Do you have any errors in the console?
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables