We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, Amelia team,
When finishing a booking through the Amelia widget, the left sidebar features a number of calendar integrations where people can send the appointment straight to the calendar of choice.
It would be awesome to be able to include these integrations in e-mail notifications as well. Is this possible?
Thanks,
Matt.
Hello Matt.
I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.
These calendars do not pull any information from the actual appointment - they are just offered as a shortcut for customers to create an event in one of those calendars manually.
We're still looking into how the appointment info can be pulled from the booking and added to these calendars. Once we find a way to do that, I don't believe it will be too hard to include some links/placeholders to add into email notifications.
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar,
Thanks, this is good to know. It'd sure be a nice-to-have feature, but I'm happy without, too.
Best regards,
Matt.
You're welcome, Matt.
I hope it will be included at some point in the future, but I can't promise anything.
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables