We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I was wondering if it is possible to collapse the sidebar for the appointment booking form 2.0 template by default?
I'm finding that customers are sometimes clicking on the sidebar to try and proceed through, instead of clicking the 'Continue' button.
I could disable the sidebar completely, but I think it looks great collapsed as more of an step indicator, with the option to expand if needed.
Thanks,
Danny
Hey Danny.
At the moment, this can't be achieved, but our developers created a task and this option will be included in our next update. We've just released 6.1, so there was no time to include it in that update, but they assured me it will be in the next one.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Aleksandar,
Thanks for the update on this, good to hear it'll be an option soon. Thanks to you and your team for continuing to work on QOL updates as well as major features.
Thanks,
Danny
Glad I could be of assistance, Danny.
Our team always listens to good feedback, so suggestions like this are welcome!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables