We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
What is the difference between pro and developer plans other than the amount of domains. Could the domains be set up and sold to clients for booking pages? Is there a white label reseller option?
Thanks,
Matt
Hello Matt,
Thank you for your interest in our product.
At this time the only difference is in the number of domains. In the future, we plan to implement a white-label option and this option will be available with the developer's license. You can Install Amelia on your clients sites, but if they want to update or if they need support they need to reach out to you and then you can reach out to us and forward their questions. They do not have access to our support, only the owner of the license has access to our support.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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