We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Team,
I checked documentation and watched several videos on Youtube, but was unfortunately not able to find an answer to my question.
I need to setup appointments were the customer can pick flexible duration for the appointment.
Background: Some services offered, e.g. renting a car-lift at the workshop, can be booked between 1 and 8 hours. The customer should be able to book the duration he wants, with no need to book 5 appointments, if he wants to rent 5 hours.
How can this be setup within Amelia?
I'm looking forward to your reply.
Best regards,
Stephan
Hello Stephan,
Thank you for reaching out to us.
For that purpose, you can configure a custom duration for each service. You can read more about it at the following link.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Many thanks!
This is exactly what I was looking for.