As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I can't seem to create a new table or delete or copy an existing table. I turned on debugging and here is the error code that I received:
There was an error while trying to save the table!parsererror
WordPress database error: [Duplicate entry '0' for key 'id']
INSERT INTO `wp_wpdatatables` (`title`, `show_title`, `table_type`, `connection`, `content`, `file_location`, `sorting`, `fixed_layout`, `word_wrap`, `tools`, `display_length`, `hide_before_load`, `tabletools_config`, `filtering`, `filtering_form`, `cache_source_data`, `auto_update_cache`, `responsive`, `scrollable`, `server_side`, `auto_refresh`, `editable`, `inline_editing`, `popover_tools`, `editor_roles`, `mysql_table_name`, `edit_only_own_rows`, `userid_column_id`, `var1`, `var2`, `var3`, `var4`, `var5`, `var6`, `var7`, `var8`, `var9`, `advanced_settings`) VALUES ('New wpDataTable', '1', 'google_spreadsheet', '', 'https://docs.google.com/spreadsheets/d/1ucY6LBPaHjJnPe8l3DCN2UFsONv2_Ya1MDlOENJlBw4/edit#gid=0', 'wp_media_lib', '1', '0', '0', '1', '10', '1', 'a:5:{s:5:"print";i:1;s:4:"copy";i:1;s:5:"excel";i:1;s:3:"csv";i:1;s:3:"pdf";i:0;}', '1', '0', '0', '0', '1', '0', '0', '0', '0', '0', '0', '', '', '0', '0', '', '', '', '', '', '', '', '', '', '{"info_block":1,"showTableToolsIncludeHTML":0,"showTableToolsIncludeTitle":0,"responsiveAction":"icon","pagination":1,"paginationAlign":"right","paginationLayout":"full_numbers","global_search":1,"showRowsPerPage":1,"showAllRows":0,"clearFilters":0,"simpleResponsive":0,"simpleHeader":0,"stripeTable":0,"cellPadding":10,"removeBorders":0,"borderCollapse":"collapse","borderSpacing":0,"verticalScroll":0,"verticalScrollHeight":600,"editButtonsDisplayed":["all"],"enableDuplicateButton":0,"language":"","tableSkin":"light","tableBorderRemoval":0,"tableBorderRemovalHeader":0,"tableCustomCss":"","tableFontColorSettings":[],"pdfPaperSize":"A4","pdfPageOrientation":"portrait"}')
{"table":{"_cacheHash":"","connection":null},"error":"Duplicate entry '0' for key 'id'"}
Hi, Lindsey
Sorry for the delay
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi MIlos
The username is Support or your email address
Password: 0D!AT#2*mDzoce$BrdtyDT^a
We recently moved our website. I think the data tables need to be repaired.
Thank you!
Hi MIlos,
Thank you for looking into it. I had a developer fix the data tables. They were corrupt as you mentions. Everything is working as expected now :)
We can resolve the issue. Thank you again.
Lindsey