As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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I bought the unlimited sites license there appsumo here my panel does not appear unlimited no option to manage active domains only appears 4 serial from each of 3 domains I made purchase plan 5 please check for me
Hello Fabio,
Thank you for reaching out to us.
Did you redeem all 5 codes?
If you purchase 5 AppSumo codes, which are then stacked through https://wpamelia.com/appsumo/ in order to receive the installation file and our purchase code(s). On that page, they enter all AppSumo codes, one by one, using the same name and email.
We programmatically stack those codes and combine them into licenses described below. After each code redemption, an email with a new Amelia purchase code is sent to you, and once the new purchase code arrives, it provides the next tier and either disables the previous purchase code, or it provides multiple licenses to match the AppSumo Tier.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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