We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm getting a strange error when my booking form comes up with a calendar for a service with a long duration. Both the employee and the company have 24 hour a day availability, and the service is supposed to be 24 hours long. But when the calendar comes up, I get an error. Under month is says Invalid Date, and under time it says NaN. And it shows no availability. Screen shot attached.
What am I doing wrong? How can I address this very important need for 24 hour long appointments? Or do I need to add some code somewhere?
Thanks so much for your help, this product is invaluable!
Please ignore. Issue identified as PEBCAK (Problem exists between chair and keyboard)
I had my calendar blocked off. It seems to work great now.
Hello Lindsay,
Glad to hear that the issue has been resolved.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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