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  Public Ticket #3209798
Question about durations and slot
Closed

Comments

  • Gil started the conversation

    Hello WP Amelia Support,

    I have a couple of questions regarding the appointment slots in my business. My business is open from 18:00 to 23:30 and the meetings are 2 hours. Currently, I have appointment slots for 18:00 - 20:00 and 20:00 - 22:00. I would like to add another slot from 22:00 - 23:30 but am unsure of how to do this. I have tried assigning two workers, one taking appointments until 22:00 and the other one taking appointments from 22:00 - 23:30, but it doesn't seem to work. Is there a way to do this?

    Secondly, if it's not possible to add an additional slot for 22:00 - 23:30, is there a way to make the free slot show only the start hour and not the end hour? For example, showing free slots like 18:00, 20:00, 22:00 instead of 18:00 - 20:00, 20:00 - 22:00.

    Thank you for your help.

  •  2,576
    Aleksandar replied

    Hello Gil.

    The duration of the service needs to fit in the working hours of the employees, so if your services last 2 hours, you won't be able to create a period from 22:00 - 23:30.

    What you can do is either lower the duration of the service to be 1.5 hours, or create a new service that would be offered only from 22:00 - 23:30 through Working Hours.

    2. Depending on which form you're using you can remove the end hours through the Customize section.

    If you're using the old step-by-step booking form, it's under Step 1, when you click on the pencil symbol next to the calendar:

    1816829917.png

    If you're using the new Step-by-step booking form, you can access the "Date & Time Selection" step:

    5745709464.png

    Then access Options and disable the End Time visibility:

    8512816886.png

    Let me know if that helps.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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