We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I wanted to ask if it is possible to change the "On site" text at the Amelia plugin. I would like to use it for direct bank-transfer so users will make the transfer themselves.
I think I was able to change it by css before, but some changes made it don't work and I was struggling with it now.
Thanks and best regards,
Taisa
Hello Raquel.
Thank you for reaching out to us.
From the link you left us, I can see you're using the old Step-by-step booking form. In order to change the "On-site" label that's shown in the last step, you need to access the Customize 1.0 settings.
In there, click on Step 4 on the right:
And scroll down.
Click on the pencil symbol next to "Payment Method" section, and change the label for "On-Site":
Hope that helps!
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you! Didn't know of that.
Could I do it too with the new version? Didn't know there was one, it's been some time since I last checked.
Regards,
Taisa
You're welcome, Taisa.
Of course, you only need to replace the shortcode and then access the Customize Step-by-Step 2.0 section.
It can be found under Payments section.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables