I offer a free consulting session called 'appel decouverte', I realised that when customer tries to register for it it freezes at confirmation page on 'please wait'. I m loosing business because of your plugins is not working.
Booking regular sessions with payments is working.
Our developers were taking a look at the issue just now, when you changed the form.
We can see that the new form works fine, so we can't say what happened with the old form. They suspect it's the reCAPTCHA, but if you're comfortable with the new form, you can keep it and it should continue working fine.
The old form will not be maintained anymore, and it's only a matter of time when it's removed from Amelia.
If I have to rework them all cause the catalog view 2.0 of a unique service or package is TERRIBLE and the workflow too, then I might consider looking for another system.
I want the old oner to work.
You cannot say dont use it without notice, unless you dont know how to fix bugs in your plugin.
The old forms are still here, and they'll stay here for some time. We don't plan to remove them yet, but they will, eventually, be removed.
We will issue an official notice before that happens.
They are slower, and they use older frameworks. As the plugin grows, they grow more and more unstable, so that's why they are slowly being removed.
Can you create a new page, that will not be accessible to the public, and share that link with us, so we can continue troubleshooting the booking of that service?
The issue is coming from Google's reCAPTCHA. As soon as I turned that off in Amelia's General Settings, I was able to book the appointment:
I left it turned off, so it doesn't cause any issues, but please tell me - do you have reCAPTCHA V2 or V3 configured? Amelia's old forms can't use V3, so that may be the issue. If that's the case, please create credentials for V2 and paste them in Amelia's General Settings, and try again.
If you are using V2, you need to check the credentials in Google's Developers Console, and verify they are correct in Amelia. You can also try creating new credentials, if this doesn't work.
I offer a free consulting session called 'appel decouverte', I realised that when customer tries to register for it it freezes at confirmation page on 'please wait'.
I m loosing business because of your plugins is not working.
Booking regular sessions with payments is working.
This is unnaceptable.
I m very deceived.
Url with issue :
Appel découverte - Sébastien Boyer (sebastienboyer.coach)
Hello Sebastien.
I can't see exactly what's going on here as there are no errors in the console.
The ticket has been forwarded to our developers, and I'll get back to you as soon as I hear from them.
Kind Regards,
Aleksandar Vuković
[email protected]
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I hope the find the fix soon. I m loosing business everyday because of that.
Hello sebastien.
Our developers were taking a look at the issue just now, when you changed the form.
We can see that the new form works fine, so we can't say what happened with the old form. They suspect it's the reCAPTCHA, but if you're comfortable with the new form, you can keep it and it should continue working fine.
The old form will not be maintained anymore, and it's only a matter of time when it's removed from Amelia.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I just temporarly changed the form cause I wanted to stop loosing prospects ...
I m not happy at all with the way it looks.
I m using the old one on several pages :
https://sebastienboyer.coach/reserver-demarche-coaching-decollage-entreprise/
https://sebastienboyer.coach/reserver-demarche-coaching-evolution-entreprise/
https://sebastienboyer.coach/reserver-seance-coaching-professionnel/
https://sebastienboyer.coach/reserver-seance-coaching-professionnel/
https://sebastienboyer.coach/reserver-demarche-coaching-leadership/
If I have to rework them all cause the catalog view 2.0 of a unique service or package is TERRIBLE and the workflow too, then I might consider looking for another system.
I want the old oner to work.
You cannot say dont use it without notice, unless you dont know how to fix bugs in your plugin.
Hi again Sebastien.
The old forms are still here, and they'll stay here for some time. We don't plan to remove them yet, but they will, eventually, be removed.
We will issue an official notice before that happens.
They are slower, and they use older frameworks. As the plugin grows, they grow more and more unstable, so that's why they are slowly being removed.
Can you create a new page, that will not be accessible to the public, and share that link with us, so we can continue troubleshooting the booking of that service?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you, Sebastien.
The issue is coming from Google's reCAPTCHA. As soon as I turned that off in Amelia's General Settings, I was able to book the appointment:
I left it turned off, so it doesn't cause any issues, but please tell me - do you have reCAPTCHA V2 or V3 configured? Amelia's old forms can't use V3, so that may be the issue. If that's the case, please create credentials for V2 and paste them in Amelia's General Settings, and try again.
If you are using V2, you need to check the credentials in Google's Developers Console, and verify they are correct in Amelia. You can also try creating new credentials, if this doesn't work.
Please let me know how it goes.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thanks.
I will create recaptcha v2 credentials.
You're welcome, Sebastien.
Please let me know if that works and if you have any issues after this.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
You can close the ticket :)
Thanks for letting me know, Sebastien.
Please feel free to reach out to us if you have any further questions or concerns!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables