As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Good afternoon, I love the plugin after purchasing! It does exactly what I need it to do, with a small hiccup:
My customers are confused that they have to sign up twice. They sign up to my website, then cannot access their Amelia dashboard to see appointments. I tried making the default role an amelia customer within wordpress, but this did not help. Is there any way I can sync the Wordpress account to an Amelia account automatically so a user can participate in the forum as well as look at their Amelia dashboard without signing up to the site twice?
Regards,
Adam Johnson
Same thing here please.
Hello Adam and Cindi,
Thank you for reaching out to us.
When the customer in Amelia is connected to the WordPress user with the "Amelia customer" role and then that user is logged into WordPress, the customer will automatically be logged into the customer panel.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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