Good afternoon, I love the plugin after purchasing! It does exactly what I need it to do, with a small hiccup:
My customers are confused that they have to sign up twice. They sign up to my website, then cannot access their Amelia dashboard to see appointments. I tried making the default role an amelia customer within wordpress, but this did not help. Is there any way I can sync the Wordpress account to an Amelia account automatically so a user can participate in the forum as well as look at their Amelia dashboard without signing up to the site twice?
When the customer in Amelia is connected to the WordPress user with the "Amelia customer" role and then that user is logged into WordPress, the customer will automatically be logged into the customer panel.
Hope this helps you.
Please let me know if you have any other questions.
Good afternoon, I love the plugin after purchasing! It does exactly what I need it to do, with a small hiccup:
My customers are confused that they have to sign up twice. They sign up to my website, then cannot access their Amelia dashboard to see appointments. I tried making the default role an amelia customer within wordpress, but this did not help. Is there any way I can sync the Wordpress account to an Amelia account automatically so a user can participate in the forum as well as look at their Amelia dashboard without signing up to the site twice?
Regards,
Adam Johnson
Same thing here please.
Hello Adam and Cindi,
Thank you for reaching out to us.
When the customer in Amelia is connected to the WordPress user with the "Amelia customer" role and then that user is logged into WordPress, the customer will automatically be logged into the customer panel.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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