As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
buenas tardes,
El día de hoy se mantendrá el pago de la aplicación WPDataTables por PAYPAL, la cuenta genera 4 veces el pago, por favor un solo pago y revertir los tres no autorizados.
Adjunto imagen del pago.
Hello Fernando.
Thank you for reaching out to us.
We have no records of payments with this email address ([email protected]) or that amount.
Did you use that email address, or another one? And do you have any currency converters enabled? If so, what's the original price on the PayPal receipt (when you log into the app)?
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Buenas noches, la compra fue realizada con:
Buenas noches, la compra fue realiza con:
¿Usaste esa dirección de correo electrónico u otra? - fue registrada con este correo [email protected]
¿Y tienes algún conversor de divisas habilitado? - conversor de divisas.
¿Cuál es el precio original en el recibo de PayPal (cuando inicia sesión en la aplicación)? $ 239.637.00 pesos Colombianos.
El sistema origino 4 veces el valor.
Hello Fernando.
I still can't find any transactions with this amount or this email address.
I will reach out to our reseller and send them your screenshot, so they can locate these transactions.
I'll get back to you as soon as I hear from them.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Fernando.
Unfortunately, our reseller couldn't locate the transactions either.
They ask if you can provide a screenshot of the PayPal transaction or PayPal transaction ID? Not the SMS that you receive, but the transaction ID from your PayPal account.
Thank you in advance.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Buenas tardes, muchas gracias por su atención, hemos intentado de varias formas comprar el producto pero no es posible ya que se nos presenta un error de la plataforma del revendedor PADDLE:
Adjunto error intentando la compra con varias tarjetas.
Si hay otra forma de pago directa por favor nos notifican, llevamos varios días intentando realizar el pago de esta magnifica herramienta.
Hello Fernando.
This is the notice that informs you that our reseller, Paddle, wasn't able to charge you for the purchase since the payment was declined by your bank(s).
They may see it as a fraudulent charge, and block it. Can you please reach out to your bank, and ask them if they can stop blocking the transactions?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables