We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Looking at using Amelia for a client. Looks great but he is keen to use direct bank transfer as a payment option for deposits (we are in Australia). Is this possible?
Thanks.
Hello Alan,
Thank you for your interest in our product.
Yes, of course. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and RazorPay. So, you can use Stripe as payment option and customers pay directly vai credit cards.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
Thanks for the reply. I do realise I can link various external payment options. But I was asking about DIRECT BANK TRANSFER which is commonly used here in Australia. You send the customer an email with your bank details and they manually transfer the money into your account. It may not be a feasible option for making a booking as you are not technically paying "up front". But I was wondering if there was some way to work this into the payment process.
Regards,
Alan
Hello Alan,
You can set that option for paying is on site, and you can change the name of this option. Also you can customize the notifications and write them down the number of account where they need to send the money for the appointment. This is up to you, in this case all payment will be done outside of Amelia and you will not have this kind of data in Amelia. Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
Excellent. Thanks for that. Can you please tell me where I can rename the "off site" label. I can't see that.
Best regards,
Alan