We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a gravity form that has a combination of hidden and non-hidden fields that are auto-created. I created a wpdatatable that displays the contents of the form and only the non-hidden fields show up as expected. The problem is, if users use the front end editing on the table and edit one of the non-hidden fields, it deletes ALL the data in the hidden fields. Is there any way around this? I'd like to not expose the hidden fields, but I wouldn't be oppose to it. The problem is, I don't want users editing the fields. So I need to be able to not delete the fields or somehow make some fields editable and others not.
Hi, Brad
Sorry for the delay, we don't work on weekends.
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Can you tell me what are the column types of these hidden fields that get deleted once a user edits anything?
Are they perhaps attachment fields?
If so, we currently have an issue with that, it is pointed out on this documentation :
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But, if these hidden fields are not attachment fields,
then it might be something else.
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Would it be possible if you could make a video / screen recording with Loom/ScreenCast or any screen recorder and show us how this issue looks on your end and show us how you configured these fields on the source Form as well as the column setup in the table?
We can't seem to replicate it on our Sandbox Site, but perhaps we are not doing something correctly to reproduce the same steps as on your site.
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If we could also remotely take a look at the table, and the form,
please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
And point us to the table ID.
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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