We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – AmeliawpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3206896
contact form and database tables
Closed

Comments

  • Max started the conversation

    In this custom site the form on home page is connect with a database. The field "club" is a database table. When users select the club and fill the other fields, the form send to a user an email with the data input plus the information (that is located in a same database but in an another table) of the club.

    Is possibile replicate this function with yours plugin?

    In attachment a screenshot of the email the recieve users.

  •  1,892
    Miloš replied

    Hi, Max

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    I can see the Form on the page, I guess it is this one, where a user can input their "Club" of choice, their Name, phone, Email and hit this "submit" button?

    1672317662.png

    If you just needed this functionality as a Form plugin,

    and to output a table from these Form submissions, in that case we would have an easy solution.

    We have several built-in integrations with form plugins.

    These form integrations are :

    integration for Forminator Forms, ( a free add-on), 

    Formidable Forms integration;   and  Gravity Forms integration

    Then you could make a table in our plugin that will be connected to the Form, and it can output user's submissions ( along with any other fields you place as needed);

    -

    But for the form to send an Email to the user,  and for the Email to additionally pull data from another table;

    At this time, we don't have any built-in solution to achieve this, but you can suggest it to our developers - they will do their best to make a solution in the future.

    Please feel free to search on our suggestions page

     to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there,  and as more people vote, the feature will move higher on the priority list.

    You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;

    and our newsletter, so you're informed about new features, bug fixes, freebies, etc.

    -

    If you have coding skills and wish to try to make a custom solution now,

    you can check out our available hooks for Developers on this documentation and see if you can find any hook that might help.

    Please be advised that custom solutions with hooks are not included in our support.

    You can also research resources such as Stack Overflow to see if any other user perhaps found a workaround.

    ( We do like to give examples for certain solutions, but for this use-case, we, unfortunately, don't have anything yet)

    -

    And i just wanted to point out that you can try wpDataTables before purchasing

     on our sandbox Demo sites ( you can find links for the main plugin Demo,  

    as well as add-on Demos, in my signature),

    and there is a 15-day money-back guarantee period, 

    so if you purchase the plugin, you can safely fully test it out, and if it doesn't fit your needs you can request and receive a refund in that period. ( same goes for all plugins and add-ons)

    Let me know if you have any additional questions. 



    Kind Regards, 

    Miloš Jovanović
    [email protected]

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