We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Since the last update it is no longer possible to scroll the tables beyond 14 lines. The scroll bar has disappeared.
Even if I reduce my screen to 80 or 60%, it doesn't work.
I have tested with firefox and edge and on two different PCs.
Thank you for your help
Hi, Gurtner
Thanks for reporting this.
Our developers isolated the bug, and they'll add it to their queue for fixing.
They will do their best to build a fix as soon as possible.
It should be fixed in time for the next update,
but i can't promise an exact ETA.
Please keep a lookout on our wpDataTables changeLog, where we state any changes/bug fixes during updates.
-
For the time being, you can add this CSS to your main plugin settings/Custom JS and CSS/Custom CSS, and it should fix the issue until the devs add the permanent fix :
.wpDataTablesWrapper #wpdt-table-editor .wtHolder { height: 622px !important; }Let me know if that CSS works for you, and of course, if you have any questions.
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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Hello Minos
Thank you very much for the quick and efficient answer, it works.
What will happen when the bug is fixed?
Thanks
Best regards
André