I have had a problem when a customer reschedule an appointment.
When i try to do it in the customer panel i have the next message: "time slot unavailable", so i can't reschedule that appointment,
when i inspect my web-browser console, i have an error 500, but when i try to reschedule it in wordpress, i can do it with out error.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Hi,
I have had a problem when a customer reschedule an appointment. When i try to do it in the customer panel i have the next message: "time slot unavailable", so i can't reschedule that appointment, when i inspect my web-browser console, i have an error 500, but when i try to reschedule it in wordpress, i can do it with out error.
Thanks in advance.
Hello again Abel,
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3203987/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Kind Regards,
Marko Davidovic [email protected]
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