We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
Is it possible to add the value of a custom field in the client and employee emails?
This is important because the vast majority of the therapies that we provide in our clinic are for babies and small children. Therefore, it is the parent who books the session.
I have added a custom field to ask for the name of the child, and I need to include it in the appointment confirmation email for the parent and the selected therapist.
I look forward to hearing from you,
Hector
Hi,
I have now discovered how to do this.
(The translation of "Custom fields" into Spanish was worded incorrectly as "Coupon fields" and thus I didn't know that these fields were in fact for the custom field values)
=)
Hello Hector,
Glad to hear that this has been resolved.
Please let me know uf you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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