We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
The Shortcode for the step-by-step booking wizard doesn't work with elementor. I've tried with the preset block for Amelia in elementor and with the shortcode.
The plugin works fine if I edit the page without elementor.
There was a conflict with the Page Optimizer Plug-in by Wordpress, I deactivated the plug-in and now the form seems to work fine.
Thanks
Hello Davide,
Thank you for reaching out to us.
We have some sort of conflict with it. There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disable that plugin from the page where the calendar did not load like this for example
The calendar should load fine after that, please check it out from your end and let us know if this has helped.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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