I downoaded amelia from email link after purchase. and if i give .zip to the wordpress thru add plugin, i still cant give license code in settings. becaue it still give me a window that i must update amelia.
Thank you for purchasing our product, and for reaching out to us.
The most likely reason you can't insert your purchase code is that you probably still have Amelia's Lite version installed.
Please uninstall the Lite version of Amelia then purge the cache and install the full version and purge the cache one more time just in case and then in Amelia/activation insert your purchase code.
This should help you, try this and let us know if you succeeded.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I downoaded amelia from email link after purchase. and if i give .zip to the wordpress thru add plugin, i still cant give license code in settings. becaue it still give me a window that i must update amelia.
Hello Richard,
Thank you for purchasing our product, and for reaching out to us.
The most likely reason you can't insert your purchase code is that you probably still have Amelia's Lite version installed.
Please uninstall the Lite version of Amelia then purge the cache and install the full version and purge the cache one more time just in case and then in Amelia/activation insert your purchase code.
This should help you, try this and let us know if you succeeded.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hi, thank you for response.
Not helped. Amelia uninstalled, clear catche. instal amelia via add plugin - .zip. clear catche - amelia want update (not helped)
Amelia uninstalled , clear catche, copy unrar .zip via ftp on server to plugins., restart wp-site, clear catche, amelia still want update.
Can it be different sollution why i have this problem?
thank you for response
Hello Richard,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables