We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, Could you please tell me if we can import a complete patient database from a podiatrist into AMELIA?
It would include a patient database with appointment history from the site
https://www.doctolib.fr/?
I think I can export a CSV file from this site, but it's the integration with AMELIA that gives me the question...
If yes, please tell me the procedure to follow.
Thanks in advance.
Sincerely.
Nicolas Briot
Hello Nicolas,
Thank you for reaching out to us.
You can import the customers into Amelia on the Amelia/Customers page.
Please let me know if you need further assistance.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello, thank you for your answer but it does not quite answer my question. I want to import the following information:
identifier | External ID | Civility | Name | First name | Date of birth | Email | Mobile phone | Secondary phone | Address | ZIP code | city | Type of insurance | Note | Origin | Profession | Name of attending physician | City of attending physician | Notes | Disabling Notifications | COVID-19 symptoms
Is there a way? Thanks in advance.
Cordially.
Nicolas Briot
Hello Nicolas,
Thank you for reaching back out to us.
Unfortunately, there is currently no such option as that would require a change of structure of the Amelia plugin.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you, is there a plugin to import this data and use it for a podiatrist? I would like my client to be able to do without https://www.doctolib.fr/
Hello Nicolas,
Unfortunately, no that we know off. I have researched but I could not find the plugin that would fit your needs for that purpose.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables