I am a web designer and I have a nail salon client. I am thinking of using your software, but had some questions.
1) If we have a login function for our customers on the site can we use their account details to auto-populate some of the form fields?
2) Is it possible to charge the client a down-payment first for the time slot, then charge the rest once the service is complete?
3) if no to the above, how could we adjust for services that need to increase/decrease in price once completed? Also, are refunds possible through Amelia, or do I need to do it through stripe/paypal?
1) If we have a login function for our customers on the site can we use their account details to auto-populate some of the form fields? - Yes, if they are connected to WP user the fields we be automatically populated
2) Is it possible to charge the client a down-payment first for the time slot, then charge the rest once the service is complete? - Unfortunately, currently, this feature is not built-in in Amelia. You can only charge the full payment or a deposit and then the rest of the payment per your agremneent outside of Amelia
3) if no to the above, how could we adjust for services that need to increase/decrease in price once completed? Also, are refunds possible through Amelia, or do I need to do it through stripe/paypal? - Unfortunately, this has to be done manually through stripe/paypal.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
I am a web designer and I have a nail salon client. I am thinking of using your software, but had some questions.
1) If we have a login function for our customers on the site can we use their account details to auto-populate some of the form fields?
2) Is it possible to charge the client a down-payment first for the time slot, then charge the rest once the service is complete?
3) if no to the above, how could we adjust for services that need to increase/decrease in price once completed? Also, are refunds possible through Amelia, or do I need to do it through stripe/paypal?
Hello Michael,
Thank you for your interest in our product.
1) If we have a login function for our customers on the site can we use their account details to auto-populate some of the form fields? - Yes, if they are connected to WP user the fields we be automatically populated
2) Is it possible to charge the client a down-payment first for the time slot, then charge the rest once the service is complete? - Unfortunately, currently, this feature is not built-in in Amelia. You can only charge the full payment or a deposit and then the rest of the payment per your agremneent outside of Amelia
3) if no to the above, how could we adjust for services that need to increase/decrease in price once completed? Also, are refunds possible through Amelia, or do I need to do it through stripe/paypal? - Unfortunately, this has to be done manually through stripe/paypal.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
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