Hi the google calendar sync was working until Jan 1 2023. all parameters are set in google dev console and when attempting to sign in I get a google notice that app is not verified. I click the advanced option and proceed but once back in the Amelia page it says google calendar cannot sync.
When you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably already connected this employee to the Google Calendar, but (s)he dropped out.
They usually drop out when the App you created in Google Developers Console is not published, so first access your Google Developers Console, and go to the OAuth Consent Screen. In there, make sure the app is published:
After you do this, you'll need to access your database (via phpMyAdmin, or some other database management tool) and access the wp_amelia_providers_to_google_calendar table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_providers_to_google_calendar table). Delete all rows from that table, and after that, you should be able to connect your employees to the Google Calendar.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Hi the google calendar sync was working until Jan 1 2023. all parameters are set in google dev console and when attempting to sign in I get a google notice that app is not verified. I click the advanced option and proceed but once back in the Amelia page it says google calendar cannot sync.
Attached files: Screenshot 2023-01-04 at 3.49.53 PM.png
Screenshot 2023-01-04 at 3.49.12 PM.png
Screenshot 2023-01-04 at 3.49.01 PM.png
Screenshot 2023-01-03 at 1.46.05 PM.png
Hello Domenic,
Thank you for reaching out to us.
When you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably already connected this employee to the Google Calendar, but (s)he dropped out.
They usually drop out when the App you created in Google Developers Console is not published, so first access your Google Developers Console, and go to the OAuth Consent Screen. In there, make sure the app is published:
After you do this, you'll need to access your database (via phpMyAdmin, or some other database management tool) and access the wp_amelia_providers_to_google_calendar table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_providers_to_google_calendar table). Delete all rows from that table, and after that, you should be able to connect your employees to the Google Calendar.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
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