We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good day,
I really love your booking system but there's just one issue I am facing with it: I would like to not have appointments liked to any employees.
The reason is because we have a catering company with over 100 different employees and we decide at head office who gets assigned to what.
We would just like a service to be selected without it blocking out that time in the calendar as we can manage several bookings on the same day.
Hello Vincit-Lee,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. Services in Amelia can not function without employees. Service working hours depend on employee working hours. You can create generic employee and have it assigned to service and you can decide internally what employee will be assigned to which booking.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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