We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have group appointments (classes) where multiple participants can book individually to the same timeslot. I am sending the participants information via webhook to Zapier to sync with my email list. However, anytime someone books, only the first booked appointment is sent. If another person books the same time, their information is skipped. I believe this is because the webhook is sending the entire appointment details for all participants of the appointment, but the zap only can pull one person from the list. I looked at your documentation, but it didn't seem that this subject was covered. Any help would be greatly appreciated!
Hello Scott,
Thank you for reaching out to us.
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
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Hello Scott,
We just got the feedback from our colleagues and they have told us that the data sent in the webhook has an appointment object and bookings array. Inside the appointment object there is also a 'bookings' array. This array contains all the bookings of the appointment. In the bookings array (outside the appointment object) is only the last made booking.
So appointment.bookings[0] will always be the first booking, bookings[0] will be the last made booking.
If this is not the case please tell us more details and examples.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables