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Okay
  Public Ticket #3201798
Pie Graphs
Closed

Comments

  • April started the conversation
    January 6, 2023 at 12:18am

    Not sure what I'm doing incorrectly. The Pie Graph numbers aren't matching what I've created in a spreadsheet pie graph. I've tried using the actual numbers for each category label and when that didn't work, I tried using numbers that equal 100 to test it and that didn't change anything.

    There are three pie graphs on this page halfway down: https://gbbcouncil.org/gsmi/

    Using the first pie graph as an example, here is what I have in the table:

    Academic FieldCountLaw5Business & Entrepreneurship32Computer Science & Engineering48Economics & Humanities6Professional Studies & Certificates9

    The numbers in the Count column equal 100, so I'm not sure why it's showing "33.3%" and such for the numbers instead.


    Thanks for helping me out.


  •  1,894
    Miloš replied
    January 9, 2023 at 4:50pm

    Hi, April

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    I see what you mean, if the values in the source table are as you wrote, it does seem odd.

    2334651653.png

    I tried to replicate this issue on my Test site and i am not able to.

    For example, i placed values as you said , like this :

    Law 5
    Business & Entrepreneurship 32
    Computer Science & Engineering 48
    Economics & Humanities 6
    Professional Studies & Certificates 9

    This is my table :

    1531774805.png

    And this is the Apex Pie chart i make from it :

    2367403042.png

    Can i take a look at the back-end from your WP-Admin, so that i can double-check your table setup and the chart?

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.




    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  •   April replied privately
  • April replied
    January 9, 2023 at 5:16pm

    By the way, there are two tables  #12 and #15 that I was using to test. #15 is the exact numbers we want to show as a percentage and #12 is the actual numbers (but when converted to percent, should match the numbers in #15, if that makes sense). 

  •   Miloš replied privately
  • April replied
    January 10, 2023 at 7:38pm

    Let's ignore table 12 for simplicity.  I went back to the chart (#1) and switched the source to table #15, the table with whole numbers that equal 100. Saved the table and on the front end it still has wonky numbers.  Would you check my work and make sure I did it correctly and why this is happening?  I checked the chart shortcode on the front end and it also is the correct chart.  hm  :/

    1826488534.png


  •   Miloš replied privately
  • April replied
    January 12, 2023 at 8:14pm

    I feel silly and never would have guessed that was what I needed to do. Thank you for your help on this!

  •   Miloš replied privately