Hello, I have activated the permission to cancel or postpone to my clients in the "role" part, however, at the end of this page, Amélia asks me for a URL, I do not understand what I should indicate. Can you help me please ? (find attached)
For that purpose, you need to enable the "Customer panel" and also enable the "Allow customers to reschedule their own appointments" option on the Amelia/Settings/Roles settings page.
Hello, I have activated the permission to cancel or postpone to my clients in the "role" part, however, at the end of this page, Amélia asks me for a URL, I do not understand what I should indicate. Can you help me please ? (find attached)
Attached files: Capture d’écran 2023-01-05 à 15.17.56.png
Hello,
Thank you for reaching out to us.
For that purpose, you need to disable the "Enable Employee Panel" option on the Amelia/Settings/Roles settings/Employees page.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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If I deactivate, customers will no longer be able to cancel or reschedule their appointments, right?
Hello,
This will not affect the customer panel, thus this will not have effect on the customer ability to reschedule appointments.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for your answer, but I'm sorry I really don't see how customers can reschedule or cancel appointments themselves, what is the procedure?
Hello,
For that purpose, you need to enable the "Customer panel" and also enable the "Allow customers to reschedule their own appointments" option on the Amelia/Settings/Roles settings page.
Hope this helps you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables