We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Dear Team,
i would be VERY Beneficial on the "Appointments Page" to have a a Link to the "User Profile" to open it on the right, to directly edit the Profil on the same Page, see Screenshot.
Would be a Quick win.
Hello Roland,
Thank you for reaching out to us.
Are you referring to the link to the Amelia/Customers page on the back-end?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi.
I mean the Link to Edit the "Customer Sidepanel" - so that you can directly edit the User properties without leaving the Appointment Page. Just trigger the function to open the Sidepanel to Edit the User. (With a click on the Username, or through a button: "Edit user" etc.)
And maybe a link to the frontend could also be beneficial, but i do not know that, because i do not use the customer/admin frontend panel at the moment.
And furthermore, the second request
You guys already fixed this, but for some reason a newer version of wp-amelia changed it back again.
See Screenshot: It would be much more beneficial to open the Zoom links in a BLANK Tab (target: _blank)
thanks
Hello Roland,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Thank you for your suggestions, I have passed them on to our management and hope that they will soon be implemented.
In the meantime, please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables