We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have over 10 packages with several locations and number of dates appointments, 1 of my packages (4x appointments) having a similar issue as https://tmsplugins.ticksy.com//ticket/3131641/ , most of the browsers are unable to continue after selected all the date and time within 2 months, but if i selected all the appointments within the month or other packages like 8x appointments even other packages with 4x appointments or iPhone are no issue on this, is the bugs still haven't resolve yet?
This is the error messages after clicked the continue button
Hello Giam,
Thank you for reaching out to us.
Can you please provide me with the URL of the page with the booking form so I can test it out and I will provide you with an update on this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Giam,
We have isolated this issue and have passed this to our developers and it will be fixed for the next update.
Please let me know if you have any other question
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables