Hello Jacob,

Thank you for reaching out to us.

Amelia and WooCommerce each have their own separate coupon system.

Woo coupons can only be used in Woo Cart,

and vice-versa,  Amelia's coupons can only be used in Amelia's Payment Step.

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Here is an example.

if you enable coupons in Amelia's settings/Payment settings

and create a new coupon in Amelia's Finance/Coupons tab:

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Now, if a customer uses the Amelia Coupon on the Amelia's Payment step, it will be successfully applied :

But if we don't use it while in Amelia,  and hit "Continue" button,  when it says "You will be redirected to the payment cart/checkout",

then WooCommerce completely takes over the Payment process,

and once we get redirected to WooCommerce cart, only Woo coupons can be applied there.

If a customer tries to use Amelia's coupon code here, it will not be recognised.

But, if you made a WooCommerce coupon for this Product that is connected to this Service, then a customer can apply the WooCommerce coupon on the Cart.

If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

We wish you all the best.

Have a nice day.