We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Sir or Madam,
I am using your tool for my clients for my pracitice.
I have intitial meetings which are just 15 min, sessions which are 60 min and packages (5x60 or 10 x60) .
I want to offer the Initial 15 min session not every day and not all day long , but just in specific time frames and the same applies for the regular sessions. How do I do that? I watched the tutorial, but I still dont know how to do it. Could you give me a step by step explanation?
Also when someone is booking a package, but doesnt want to book all sessions at once? Does he get a coupon code to use it? How to create this code. Or is there another possibility?
kind regards and thank you,
constanze
Hello Constanze,
Thank you for reaching out to us.
Service working hours are tied to employee working hours. So go to employees/edit employee/working hours and how you set that your employee is working on service this time slots will appear on the front like this for example
As for customer ability to book the rest of the appointment from a package they can do that through customer panel. You can find complete information about customer panel on this link https://wpamelia.com/front-end-customer-panel/.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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