I have enabled the setting “Automatically create Amelia Customer user”
I have enabled the customer panel for the Amelia Customer role in the settings
I have created a page and placed the Customer Panel shortcode in that page
I have added the Amelia Customer role to all my existing wordpress users
I logged in as a test user and visited the the customer panel page. I was then prompted for a password which of course I don't have as this user has yet to make a booking on Amelia - see attached screenshot.
I thought that the Customer Panel would display for all users with the Amelia Customer role, even if they had not yet made a booking?
I can confirm that once one of my users, who already has the Amelia Customer role assigned, makes a booking, then the control panel appears perfectly without the password prompt.
Yes, that is how Amelia is designed. If a customer did not make a booking in Amelia he can not access the customer panel. Only when a booking is made then they can access their profile.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
I have enabled the setting “Automatically create Amelia Customer user”
I have enabled the customer panel for the Amelia Customer role in the settings
I have created a page and placed the Customer Panel shortcode in that page
I have added the Amelia Customer role to all my existing wordpress users
I logged in as a test user and visited the the customer panel page. I was then prompted for a password which of course I don't have as this user has yet to make a booking on Amelia - see attached screenshot.
I thought that the Customer Panel would display for all users with the Amelia Customer role, even if they had not yet made a booking?
I can confirm that once one of my users, who already has the Amelia Customer role assigned, makes a booking, then the control panel appears perfectly without the password prompt.
Can you help?
Attached files: 2022-12-28.png
Hello Rick,
Thank you for reaching out to us.
Yes, that is how Amelia is designed. If a customer did not make a booking in Amelia he can not access the customer panel. Only when a booking is made then they can access their profile.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
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